Toll Free: 1.888.977.7159 | Local: 757.877.7159 | info@shoptgw.com

Privacy and Terms of Use

At The Gardener’s Workshop we recognize and respect the importance of maintaining your privacy and keeping your online order secure. This Privacy and Terms of Use statement describes why we gather customer and site visitor information, what information we collect, how we collect it and how we use the information as well as how we keep your order secure.

Why do we gather information?

The Gardener’s Workshop strives to provide our customers with quality goods and excellent customer service. We gather information to allow us to process orders, to enhance and personalize our customers’ shopping experience and to inform our customers and e-mail subscribers of special offers and discounts.

What information do we gather?

When you order from shoptgw.com, we collect the following information: your name, telephone number, e-mail address, billing information (credit card number, expiration date and billing address), products purchased, any relevant promotion code and information (gift certificate redemption code, for example) and, if relevant, the recipient’s name, address and telephone number.

How do we use the information we collect about you?

We use information we collect from you to process your orders, to provide an enhanced and more personalized shopping experience and to inform you of offers and discounts from The Gardener’s Workshop.

The Gardener’s Workshop does not share its customer information with its vendor partners or others. The Gardener’s Workshop does not sell, trade, or rent your e-mail address.
We may disclose any information you provide to The Gardener’s Workshop when we believe disclosure to be appropriate to comply with any law, regulation, or governmental request, or to comply with judicial process; or if such disclosure is necessary or appropriate to operate this web site; or to protect the rights or property of The Gardener’s Workshop, its users, Sponsors, Providers, Licensors, or Merchants.

Your Security

We understand that the safety of your personal information is extremely important to you. We take great care in protecting your privacy and ensuring a safe online shopping experience at www.gardeners.com. Our site uses Secure Sockets Layer (SSL) encryption technology to ensure the secure transmission of any personal information you provide while using our website.

ABOUT SSL CERTIFICATES

The Fair Credit Act specifies that your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. If you feel you’ve incurred a fraudulent charge with us or any retailer, promptly notify your credit card company and follow the procedures outlined in your credit card agreement.

Your Consent and Changes to this Policy

By  using our web site, you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy from time to time and we will post those changes 30 days prior to their taking effect so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

Your Comments

We welcome feedback concerning this Privacy Policy and Security Statement. To send your comments and questions email us at info@shoptgw.com

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